Privacy Policy

Last Updated: May 3, 2026

At Ruvako Business Consultants, we are committed to protecting the privacy and security of the personal information we process. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, utilize our professional services, or engage with us.

1. Introduction & POPIA Compliance

This policy is issued in accordance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA) of South Africa. As a “Responsible Party,” Ruvako Business Consultants ensures that all personal data is processed lawfully, transparently, and for specific, defined purposes.

2. Information We Collect

We collect information that identifies you or relates to an identifiable living person or existing juristic person. This includes:

  • Identity Data: Full names, ID/Passport numbers, and business registration details.

  • Contact Data: Physical address (Unit 4 Villa Valencia Office Park), email addresses, and phone numbers.

  • Financial Data: Tax numbers, bank account details (for accounting/tax services), and financial statements.

  • Professional/Employment Data: CVs, qualifications, and employment history (specifically for our Recruitment Services).

  • Technical Data: IP addresses, browser type, and usage data collected via cookies on our WordPress platform.

3. Purpose of Data Collection

We process your personal information only for the following reasons:

  • Service Delivery: To provide SME development, financial accounting, tax optimization, and IT solutions.

  • Recruitment: To match candidates with high-caliber talent requirements.

  • Compliance: To meet statutory obligations with the South African Revenue Service (SARS) and other regulatory bodies.

  • Communication: To respond to strategy call bookings and send newsletters (where consent is provided).

4. Legal Basis for Processing

We process data based on:

  1. Consent: You have given us clear permission.

  2. Contract: Processing is necessary for a contract we have with you.

  3. Legal Obligation: Processing is necessary for us to comply with South African law.

  4. Legitimate Interest: To improve our business services and ensure network security.

5. Disclosure of Personal Information

We do not sell your data. We may share information with:

  • Regulatory Bodies: Such as SARS or CIPC, as required by law.

  • Third-Party Service Providers: Verified partners who assist in IT infrastructure, cloud storage, or specialized auditing.

  • Cross-Border Transfers: If data is stored on international cloud servers, we ensure the recipient is subject to laws or agreements that provide a level of protection similar to POPIA.

6. Data Security

We implement robust technical and organizational measures to prevent unauthorized access, loss, or destruction of data. This includes encrypted servers, secure WordPress configurations, and strict internal access controls at our Kempton Park office.

7. Your Rights as a Data Subject

Under POPIA, you have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request that we update or correct inaccurate data.

  • Deletion: Request the destruction of your data (subject to legal retention requirements).

  • Objection: Object to the processing of your data for direct marketing.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by South African law (e.g., keeping financial records for 7 years).

9. Contact Our Information Officer

If you have any questions regarding this policy or wish to exercise your rights, please contact our designated Information Officer:

  • Attention: Information Officer

  • Address: Unit 4 Villa Valencia Office Park, 2 Anemoon Ave, Kempton Park 1619, South Africa

  • Email: info@ruvakoconsulting.co.za

  • Phone: +27 021 205 5800

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top indicates the most recent revision.